With a combined experience of over 16+ years in the global IT industry, we have the expertise and the know-how to provide tailor-made solutions to enterprises worldwide. Our services start with understanding customer requirements, documenting customer processes, evaluating customer goals and developing a customized training program for customer-specific processes. We then transition specific processes to global locations without dropping the ball, establishing quality metrics, tracking performance and reporting progress-resulting in excellent customer service and satisfaction levels that create loyalty and enhance your brand.
Our delivery model features an inclusive strategy: by choosing low-cost cities around the world and mapping their labor potential and business environment, we can satisfy the qualitative requirements of our global customers at the best possible prices. We have strategically positioned our delivery centers across the globe to provide consistent, quality service to our customers, with redundancies in place to ensure continuity of business and the ability to handle spikes in workload and seasonal fluctuations.
Our workforce comprises a variety of skilled individuals with extensive domain knowledge, from design graduates to postgraduate engineers to business managers. Our customers reap the benefits of our 97.9% success rate in project handling. Alpha teams offer plug-and-play benefits with mitigated risk, accountability, transparency and a single point of contact. Our global delivery centers are located in:India, Philippines, Bangladesh, and Nepal, In addition to our skilled workforce, we are ably supported by state-of-the-art-infrastructure and highly advanced & secure VPN technology in our efforts to exceed client expectations.